FAQs
How long will it take to get my orders?
Due to the influx of orders from our ongoing sale, there will be a slight delay in dispatch. Rest assured, all orders will be shipped within a 24-48 hour timeframe.
Depending on your geographic location, the delivery may take approximately 5-7 business days.
How do I care for my items?
1. Hand wash or use a delicate cycle: To keep your shapewear looking its best, it's important to handle it with care. Hand washing is the gentlest way to clean your shapewear, but if you prefer to use a washing machine, be sure to use a delicate cycle.
2. Use mild detergent: Harsh detergents can damage the delicate fabrics used in shapewear, so it's best to use a mild detergent. Avoid using fabric softeners and bleach, as they can also damage the fabric.
3. Air dry: After washing your shapewear, don't put it in the dryer. Instead, lay it flat or hang it to air dry. Avoid exposing it to direct sunlight, as this can cause the fabric to fade.
4. Store carefully: To prevent your shapewear from getting stretched out of shape, store it carefully. Fold it neatly and store it in a drawer or on a hanger. Avoid storing it in direct sunlight or in a humid environment.
5. Replace when necessary: Shapewear is designed to provide support and contouring for your body, but over time, the fabric may lose its elasticity and effectiveness. Replace your shapewear when it no longer provides the desired support or if it becomes worn or damaged.
Any questions?
Our customer service team is here to help you: support@heyshape.co